Translations:GFX Troubleshooting/26/en

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These problems can be caused by many things, most commonly stuttering is caused by a bad driver or overheating of some component. Here is a guide that can help eliminate these kind of problems:

  • Update all drivers, and the operating system to latest version. On Windows go in the Windows safe mode and uninstall the graphics driver using DDU (not open source, please replace it with a similar tool) or similar tools and then install the latest driver from the manufacturer's website. This can fix more problems than you could guess
  • For Windows: restart Windows using the "Restart" button (not shutdown). This will clear some caches
  • Clean your computers coolers. Remove any kind of dust with some air pressure (better don't use a vacuum cleaner because of electric charges). Watch if temperatures of the hardware components are below their proclaimed threshold.
  • Make sure the hardware (e.g. the graphics card) is properly plugged in.
  • Try to lower the refresh rate in the client (cl_refresh_rate, gfx_refresh_rate).
  • For Windows: set Windows to high performance mode
  • Close all other software (e.g. Discord, Mouse/Keyboard tools)
  • Unplug all USB devices you don't need (USB sticks, controllers etc.)
  • Try a different renderer in the DDNet client. settings -> graphics -> renderer
  • Disable third-party software that may overlay the game window.
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